Sunday, May 29, 2011
London Eye = Rude Service!
The sights from up and above the ground are epic. There is no doubt about it. But, this experience is marred by the retard(s) down below.
@ the nice tall gentleman (of possibly African origin/ descent) with glasses and shaved head -
True, smiling is optional. In any case, you will look gay if you keep smiling.
But, is it too much for you to simply say "hi" and "please"? Is it too much to politely ask for my consent before 1) invading my personal space and 2) attempting to pry open my bag?
Finally, why ask if my waterbottle has vodka and then not smell it? Why, shake it? Since when, does vodka effervesce? Again, is it too much to gain my consent before you grab my bag's content?
@ the nice and lovely lady selling them fast-track tickets -
Supposedly, a smile will go a long way. But, I guess you can't be bothered. You don't even look happy to answer my questions.
@ both -
Guess what! The otherwise stoical airport security guards from some of them developping countries are way nicer and polite than you lot. ENGLISH is not their forte. But, they understand "GAINED CONSENT"!
To top it all, some of the visitors get told bluntly to "SPEAK ENGLISH!!!" (*).
Wait, isn't London one of the most cosmopolitan cities in the world? A high-percentage of its population has experienced varied overseas cultures - Isn't this advertised in the most eye-popping way?
So, where are the multi-lingual signs that explain the safety and/ or security procedures? In fact, where are the signs that advise the visitors that their bags will be rudely pried open? There are none! There aren't even any in plain ENGLISH!
After all this, the take home-message -
Shitty customer service that is culturally insensitive. I can't believe we are paying for them to keep their jobs!
(*) The funnily hilarious part about this is having one caucassian telling another to "SPEAK ENGLISH"! Most often than not, I have witnessed this being told to coloured people only.